Terms and Conditions

Terms of Sale – ChiCura online store.

Payment and Security

All prices are shown in Euro and include 25% Danish VAT.

You can pay with Paypal or credit cards: MasterCard, Visa or Visa Electron.

For purchases with a credit card the amount will be deducted from your account as soon as the goods leaves ChiCura ApS.

It’s safe to shop with credit cards at ChiCura ApS, because payments are made through Swedbank.

Shipping & Delivery

Delivery costs – Danmark:  39,- DKR, free delivery for orders over 500,- DKR.

Delivery costs – Europe:  15 Euro, free delivery for orders over 135 Euro.

Delivery costs – Rest of the world:  30 Euro.

Expected delivery time is usually 3-4 business days in DK and up to 10 days in Europe. Rest of the world approx. 2-3 weeks.

In cases of longer delivery time, we will inform you by email.

Returns

ChiCura ApS has a 14 day window to return the goods on all products bought online from the day that you have received the products.

If you regret your purchase, the products have to be returned to the return address in original packaging and in the same condition as you received the products.

 

We kindly ask you to return the product(s) to the following address:

ChiCura ApS

Klokkedybet 23

DK-2730 Herlev

Denmark

Complaints

Warranty period: 24 months.

Of course there is  the condition that warranty is justified, and that the fault is not a product of misuse of the product or other damage causing behaviour.

It has to be warranted within a reasonable time after you have noticed the defect in the product.

Always send the product back in protective packaging, and always get a receipt as documentation.

If the merchandise is visibly damaged under the shipment, please decline the product when you received it.

Disclaimers

ChiCura takes subject to availability, typos, spelling errors and delays that ChiCura can not control.

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